How does Booksfree work?

After signing up, browse the Web site and add titles to your list by clicking the red Add button. We automatically ship the number of titles your membership plan allows. The remaining titles on your list will be queued up for future orders. We recommend keeping at least 10-15 titles (this does not include titles that have not been published yet or are older, rare titles) on your queue at all times for the greatest enjoyment of our service. You may keep the book(s) as long as you'd like, there are no due dates or late fees. When you return books in the provided prepaid return mailer, we automatically ship your next selection(s).

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What plans do you offer and what are the subscription fees?

Booksfree offers multiple membership plans to meet your needs for both Books and Audiobooks. Membership plans are based on the number of books you can have checked out at a time. This is not the number of books you are limited to each month. There are no limits on the number of books you can rent, only on the number of books you can have checked out at any given time.

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What is my Queue

Your Queue is the key to your subscription. When you find a title you want, click the red Add button and the title will automatically be added to the end of your queue. We automatically ship the number of books your membership plan allows. When we receive your return, we automatically ship the next available selection(s), and so on. You can add up to 500 titles to your queue, remove titles from your queue, and change the order of your queue at any time. We recommend keeping at least 10-15 books on your queue at all times so we always have titles to send you.

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How long will it take to receive my order?

Paperbacks
Orders are shipped via U.S. Media Mail and should be received within 3-10 business days (7-10 business days if you live on the West Coast). For residents in Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands and APO/FPO addresses, please allow an additional 2-5 business days.

Audiobooks
Orders are shipped via U.S. First Class Mail and should be received within 2-5 business days. For residents in Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands and APO/FPO addresses, please allow an additional 2-3 business days.

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What should I do if my order does not arrive or Booksfree does not receive my return?

Please use the Report Problem link located next to each of your current orders on your Orders page. You will be able to report paperback titles as "Booksfree shipped this title but I never received it" after 14 days from the day they shipped, 7 days for audiobooks. You will be able to report paperback titles as "I returned this title but Booksfree never received it" after 28 days from the day they shipped, 14 days for audiobooks. The reason for these ranges of days is due to the inconsistency in the mail delivery times.

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How do I donate books for credit?

Active members can donate paperbacks or audiobooks for credit toward making purchases on our Web site. For detailed instructions on donating paperbacks, please click here. For detailed instructions on donating audiobooks, please click here.

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How do I keep a book I have rented?

If you have fallen in love with a book you have rented, you may keep it by going to your Account page and clicking on the Keep a Book link located under the Account Maintenance section. Simply select the title(s) you'd like to keep and follow the prompts. Certain titles with limited availability may not be kept.

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Do I have to have separate accounts for paperbacks and audiobooks?

No, we offer 20 different Combo Membership plans to meet your reading and listening needs. Click here to learn more about our Combo Membership Plans.

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Can I join if I do not have a credit card?

Yes, if you have a checking account, you can use the "Pay by Check" feature during the sign up process. You will simply be asked to enter the routing and account number from the bottom of your check.

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What should I do if I lose my return mailer?

If you lose your return mailer, please use the Request a Return Mailer link on your Account page. We will send you a new one.

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Am I downloading MP3 files or are you sending an MP3-CD?

You are NOT downloading MP3 files. You will be mailed a CD Audiobook in an MP3 format. The main advantage of an MP3-CD over a traditional Book-on-CD is you can fit up to 16 hours of audio on a single MP3-CD. Most books will fit on one disc.

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What devices can I play an MP3-CD in?

MP3-CDs will not work in a standard CD player. The good news is that portable hybrid CD/MP3-CD players are becoming more popular and affordable. Most newer DVD players include the capability of playing MP3-CDs and any computer with a CD-ROM drive can play them. Many newer automobiles are also coming with MP3-CD compatible players.

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